Yes and no: when you join you select the charity. If your charity isn’t on the list you can manually enter their details. We cannot split donations between multiple charities at this time.

Yes it is.

Yes. You get an email within 5 working days of your box arriving with us.

We’re proud to be able to send 50% of the value of your items to your chosen charity.

Running a charity requires fundraising, marketing, staff, infrastructure, and premises - and these all come at a cost.

That means a sizeable percentage of the funds raised by a charity go towards these essential elements, and the rest goes towards the charitable cause. Without one, you wouldn’t have the other.

Due to their increased running costs, charities with physical premises generally don’t send even 40% of their profits to the end cause. In fact, CivilSociety.co.uk’s Annual Charity Shop Survey 2017 found that the average profit as a percentage of income for the top 75 charity shops in the UK was just 19%.

By donating through Vintage Giving, you’re making a crucial additional contribution to your chosen cause’s fundraising stream.

Not right now but we are launching in many countries in 2019. Sign up and we will notify you when we are live in your country.

No, we cover the cost of postage and we charge you no fees for handling your items.

There are a few simple steps, you can see them here. If you have a specific question or would just like us to send you some more information, leave us a message here.

Yes. When you join you get 1 free postage label and can send a box weighing up to 30kg. However, you can call to arrange a home collection as many times as you like.

Send us a message here and give us some more details. We’re more than happy to help if you have a large amount.